Shipping & Returns

Shipping Carriers
Delivery will be made using Easyparcel Malaysia. All delivery will be supplied with a tracking code to track your shipment.


Delivery Tracking Number
Delivery tracking number will be emailed to you once it is made available. We usually ship within 2-3 working days after confirmation of payment. Please note that it may take up to 24 hours before your tracking code appear in Easy Parcel Malaysia tracking system. Poslaju normally keys in tracking code at the end of the day.


Tracking Your Parcel
You can use tracking code provided and key it into the following links to track your shipment: Easy Parcel Tracking Website


Receiver’s Responsibility
It is the customer responsibility to arrange a receiver for the shipment. The Els can only ensure that we ship to the correct address supplied to us during checkout process. It is advisable to consider having work/office address as receiving address over residential address. Please ensure the shipping address given is absolutely correct and accurate because we are unable take responsibility with inaccurate information.


Shipping Nationwide in Malaysia
We ship throughout Malaysia including Sabah and Sarawak.


Delivery Duration
Upon confirmation of payment, delivery is usually within 5 working days for Peninsular Malaysia. Delivery for Sabah and Sarawak may take up to 7 business days. International shipping duration will be updated depend on country of receiver. Our working day is Monday to Friday.


Arranging for Self-Pickup
Self-collection on your orders is available. You can make an appointment with our respective salesperson. Cash on delivery will be imposed upon collection depend on pre-arrange discussion.